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Seat Types

Seat Types

Understand the different seat types in SMVue and what they can access.

SMVue offers three seat types, each designed for different roles in your organization. Understanding seat types helps you assign the right access to each user.

Seat Types Overview

Manager Seat

Who: Sales managers who coach reps Access: Full platform access, all coaching tools Paid: Yes (primary subscription seat) Read more →

Executive Seat

Who: VPs, CROs, executives who need team oversight Access: Read-only analytics and reports, no coaching tools Paid: No (free, read-only, unlimited) Read more →

Rep Seat

Who: Sales reps being coached Access: Personal dashboard, own data only Paid: No (free, read-only, unlimited) Read more →

Choosing the Right Seat Type

Give Manager Seat To:

  • Sales managers who coach reps
  • Team leads who run 1:1s
  • Anyone who needs Meeting Prep, Sales Coach, Notebooks

Give Executive Seat To:

  • VPs of Sales
  • CROs
  • Executives who need team-wide visibility
  • Anyone who needs analytics but doesn't coach directly

Give Rep Seat To:

  • Sales reps (AEs, SDRs, CSMs)
  • Anyone being coached
  • Team members who only need to see their own performance

Assigning Seat Types

Only Owners can assign seat types:

  1. Go to Settings > Team
  2. Find the user
  3. Click Change Seat Type
  4. Select new seat type
  5. Confirm changes

Billing Impact:

  • Only Manager seats are billed (the manager seat is the one paid seat)
  • Rep seats and Executive seats are always free, read-only, and unlimited

Seat Type Comparison

FeatureManagerExecutiveRep
DashboardFullAnalytics onlyPersonal
Sales CoachIncludedAdd-on (Sales Coach for Execs)Add-on (Sales Coach for Reps)
Meeting Prep
Notebooks✅ Create/edit✅ Read-only✅ Read-only (own)
Action Items✅ Create/assign✅ Mark complete
Team View✅ Own team✅ All teams
Executive Analytics
CRM Integration
Calendar Integration
Billing ManagementOwner only

Sales Coach is included with the Manager seat. Sales Coach for Reps and Sales Coach for Execs are available as add-ons — contact us for add-on pricing.

Switching Seat Types

Changing a user's seat type:

Impact on Data:

  • All historical data retained
  • Access level changes immediately
  • Cannot undo (contact support to revert)

Manager → Executive:

  • Loses coaching tools (Sales Coach, Meeting Prep)
  • Gains executive analytics
  • Cannot create action items or notes

Manager → Rep:

  • Loses all team visibility
  • Can only see own data
  • Frees up Manager seat for another user

Rep → Manager:

  • Gains full coaching access
  • Requires available Manager seat (may need to purchase)
  • Sees full team data

Seat Limits by Plan

Solo

  • 1 Manager seat (you) — the paid seat
  • Unlimited Rep seats (free, read-only)
  • Unlimited Executive seats (free, read-only)

Team

  • Multiple Manager seats (each manager seat is paid)
  • Unlimited Rep seats (free, read-only)
  • Unlimited Executive seats (free, read-only)

Need Help?

Questions about seat types? Contact support@smvue.com or use in-app chat.

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