Help & Support
Help & Support
Frequently asked questions and troubleshooting guides.
Get help with common questions and issues in SMVue.
Quick Links
- Frequently Asked Questions — Common questions about SMVue
- Troubleshooting Guide — Solutions to common issues
Contact Support
Can't find what you're looking for?
Email: support@smvue.com In-App Chat: Click the chat icon in the bottom right
Feature Requests
Have an idea for SMVue? We'd love to hear it!
- Email support@smvue.com or use in-app chat
- Include your use case and why it matters
We review every request and prioritize the ones our customers ask for most.
Report a Bug
Found a bug? Help us fix it:
- Email support@smvue.com or use in-app chat
- Include:
- What you were trying to do
- What happened (vs what you expected)
- Screenshots if applicable
- Browser and device info
Documentation Feedback
Spot an error in the docs or have a suggestion? Email support@smvue.com with the page URL, what's wrong or unclear, and your suggested improvement. We update the docs based on feedback.
Training & Onboarding
Need help getting your team onboarded?
- Self-serve documentation (this site)
- Live onboarding and custom training available — contact support@smvue.com
Privacy & Security
Questions about data privacy or security?
- Privacy Policy
- Security Page
- SMVue operates a SOC 2 Type II readiness program — contact us for our security overview.
To report a security issue, email support@smvue.com. We run a responsible-disclosure program.